TTB11 Data Protection Commitment

Privacy Policy TTB11 — Personal Data Protection for Malaysia Members

Your privacy is our priority. This document transparently explains how TTB11 collects, uses and protects your personal data at all times.

Last Updated: 1 January 2026

TTB11's Six Pillars of Data Protection

Every aspect of how ttb11 handles your personal data is built on these six core principles.

Full 256-bit SSL Encryption

All data transmitted between your device and ttb11 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide.

No Data Sales

Ttb11 has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent. Your data is not our product.

Data Control in Your Hands

As a ttb11 member, you have the right to access, amend, download, or request deletion of your personal data at any time via the account centre or by contacting our support team.

Secure Data Storage

Your personal data is stored in high-performance data centres with strict physical and digital access controls. Only authorised personnel have access to your sensitive information.

Malaysia PDPA Compliance

TTB11's operations fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take these legal obligations seriously and implement them across every aspect of our operations.

Immediate Breach Notification

In the event of any security incident involving your data, ttb11 is committed to notifying affected members within 72 hours and taking immediate remedial action.

1 Introduction and Scope of This Privacy Policy

Ttb11 values the privacy of every individual who uses our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you use our website ttb11.onl or the ttb11 mobile app.

This policy applies to all registered TTB11 members, website visitors, mobile app users, and anyone who interacts with our platform through any communication channel. By using TTB11 services, you agree to the terms set out in this Privacy Policy.

We encourage you to read this document carefully. If you do not agree with any part of this policy, please stop using the TTB11 platform and contact us for further enquiries.

This Privacy Policy should be read together with Terms and Conditions ttb11 for a full overview of your rights and responsibilities as a member.

2 Types of Personal Data We Collect

Ttb11 only collects personal data that is strictly necessary to provide a safe, efficient, and responsible service. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, identity card number KYC verification & legal compliance
Contact Information Email address, phone number Account communications & notifications
Financial Information Bank name, bank account number, transaction records Deposit & withdrawal processing
Technical Data IP address, device type, web browser, operating system Account security & fraud detection
Activity Data Wagering records, login history, game preferences Service improvement & responsible gaming compliance
Communication Data Support chat records, incoming emails Complaint resolution & support improvement

We do not collect any data considered sensitive under Malaysian law, such as health information, political affiliations, or religious beliefs, unless you voluntarily disclose such information to us.

3 How TTB11 Uses Your Data

Every piece of data we collect is used for a clear and lawful purpose. ttb11 uses your personal data for the following purposes:

  • Account Management: Creating, verifying and securely maintaining your member account
  • Transaction Processing: Processing deposits, withdrawals and all financial activities in your account
  • Identity Verification (KYC): Meeting legal compliance requirements and preventing fraud and money laundering
  • Customer Support: Providing technical support and resolving your complaints or disputes
  • Platform Security: Detecting and preventing fraudulent activity, hacking and system abuse
  • Marketing Communications: Sending bonus offers, promotions and the latest updates — only if you have agreed to receive them
  • Responsible Gaming: Monitoring gameplay patterns to identify members who may need responsible gaming assistance
  • Service Improvement: Analysing usage data to improve the platform and user experience
ttb11 will not use your data for any purpose other than those stated above without obtaining your prior consent.

4 Data Sharing With Third Parties

Ttb11 does not sell or transfer your personal data to third parties for marketing purposes. However, in certain situations, we may share your data with the following parties:

  • Payment Service Providers: Local banks, e-wallet operators, and payment processors that assist in executing your financial transactions. These parties receive only the data necessary to process payments.
  • Identity Verification Service Providers: KYC companies that assist ttb11 in verifying member identities to comply with anti-money laundering legal requirements.
  • Technical Service Providers: Technology partners providing server infrastructure, cloud services and security systems — all bound by strict confidentiality agreements.
  • Legal Authorities: If ttb11 is required by law or court order to disclose certain information to the relevant authorities.

All of ttb11's third-party partners are required to comply with data protection standards equally as stringent as those ttb11 applies itself. Binding data protection agreements are signed with every partner before any data sharing takes place.

5 TTB11 Data Security Measures

Protecting your personal data is a responsibility we take extremely seriously. TTB11 implements multiple layers of security to ensure your data remains protected at all times:

  • Data Encryption in Transit: All communications between your device and ttb11 servers are protected by TLS 1.3 protocol and 256-bit SSL encryption.
  • Data Encryption at Rest: Sensitive data such as passwords and financial information is stored in encrypted format using industry-grade encryption algorithms
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an added layer of security during login
  • 24/7 Monitoring: ttb11's automated monitoring system is constantly on guard to detect any suspicious activity or intrusion attempts.
  • Regular Security Audits: ttb11 conducts regular internal and external security audits to identify and address any system vulnerabilities.
  • Strict Access Controls: Only authorised TTB11 staff who require access for specific duties may view members' personal data
While ttb11 takes all reasonable precautions, no system in the world can guarantee 100% absolute security. We therefore encourage members to play their part in protecting their own accounts by using strong and unique passwords.

6 Cookies, Tracking Technologies & Analytics

Ttb11 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the ttb11 website.

We use the following types of cookies:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how members use the platform so we can improve it. Data is collected anonymously.
  • Functional Cookies: Saving your preferences such as language, region and display settings for a better experience.
  • Analytics Cookies: Used by TTB11's internal analytics tools to analyse platform traffic and usage patterns.

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some parts of the TTB11 platform.

7 Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by TTB11:

Right of Access

You have the right to request a copy of all personal data TTB11 holds about you.

Right to Rectification

You may request TTB11 to correct any of your personal data that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request TTB11 to restrict how your data is processed under certain circumstances.

To exercise any of the above rights, contact the ttb11 support team via live chat or email at [email protected]. We will process your request within 14 working days.

8 Data Retention Period

Ttb11 does not retain your personal data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:

  • Active Account Data: Retained for the duration your account is active plus any period required by law
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysia's accounting and anti-money laundering legal requirements
  • Security Log Data: Retained for 12 months for security investigation and fraud detection purposes
  • Support Communication Records: Retained for three (3) years for service reference and improvement purposes
  • Closed Account Data: Upon account closure, personal data will be deleted or anonymised once the legally required retention period has expired.

When data is no longer needed, TTB11 ensures it is securely deleted using methods that prevent any unauthorised data recovery.

9 Children's Data Protection

The TTB11 platform is strictly for individuals aged 18 years and above only. ttb11 does not knowingly collect any personal data from individuals under the age of 18.

If ttb11 determines that a child's personal data has been collected without proper age verification, we will immediately take the following steps:

  • Suspending the relevant account immediately
  • Deleting all personal data associated with the account
  • Returning any available deposit funds in accordance with TTB11's standard procedures

Parents or guardians who believe their child has registered an account on TTB11 are encouraged to contact our support team immediately at [email protected] for immediate action.

10 Amendments to This Privacy Policy

Ttb11 reserves the right to amend, update, or replace this Privacy Policy at any time. Any amendments made will take effect immediately upon being published on the ttb11 website unless otherwise stated.

For significant amendments that directly affect your privacy rights, TTB11 is committed to:

  • Sending email notifications to all registered members at least 14 days before amendments take effect
  • Displaying clear notices on the TTB11 website homepage
  • Updating the "Last Updated" date at the top of this document

Continued use of the TTB11 platform after any amendments to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

11 Contact TTB11's Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ttb11 handles your personal data, please contact us through the following channels:

  • Privacy Email: [email protected]
  • Live Chat: Available on the ttb11 platform, 24 hours a day
  • Response Time: All privacy-related enquiries are answered within 14 business days.

You may also refer to Terms and Conditions us or visit the FAQ for more information about the ttb11 platform.

ttb11 welcomes any feedback on our privacy practices. Your input helps us continually raise data protection standards for all members.

Your Data Is Safe. Your Games Are Fun. Register with TTB11 Today.

Ttb11 safeguards your privacy with the highest security standards. Enjoy a safe, fair, and trusted gaming experience alongside more than 500,000 active members in Malaysia.

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